Assessment

Explain the role and impact of behavioural and developmental factors on problem solving and decision making. You must decide on one (1) workplace problem existing either at the place you work at or in general across business in New Zealand or your home country. Some examples include: • Health and safety in the workplace • Bullying in the workplace • Sexual harassment in the workplace • Stress in the workplace • Teamwork problems • Poor attendance and punctuality at work • Discrimination in the workplace (See Human Rights Act 1993) • Pay inequities in the workplace • Employment relationship problems (for example – unjustified disadvantage – being treated differently compared to other people at work. (See www.mbie.govt.nz – Employment) • Fear of change in the workplace • Responding to negative feedback from boss • Dealing with toxic, negative employees in the workplace • Low motivation and job satisfaction at work Your should specifically address the following: 1. Introduction: Give an introduction to the organisation and to the problem (a brief history of the organisation) and include the workplace problem, the behavioural and development factors involved and present it in the form of a problem statement (covering ideal situation, symptoms, summary, size and scope, consequences and research). (10MARKS) (The presentation was a concise summary of the topic with all elements of the problem statement included. Comprehensive and complete coverage of information. ) 2. Develop alternative Solutions; Use mind mapping to develop at least 4 alternative solutions to the problems identified in your problem statement above. (please note – Explanation of the tool is not required, instead apply the tool to generate alternative solutions to the problem identified above.) (15Marks) (The presentation was a concise summary of the topic with good alternative solutions generated. Good understanding and use of mind mapping) 3. Evaluating Alternative Solutions using a Ranking and weighting table and an Analytical Hierarchy matrix (refer page 31 recommended text book) (15Marks) (The presentation was a concise summary of the topic with a good evaluation of the alternatives using both the ranking and weighting table and analytical hierarchy matrix) 4. Identify four behavioural factors that influenced the development and evaluation of alternative solutions in 2 and 3 above. Use relevant examples wherever possible to clarify your ideas. (15Marks) (The presentation was a concise summary of the topic with 4 or more behavioural factors clearly linked to the development and evaluation of alternatives.) 5. Identify four developmental factors that influenced the development and evaluation of alternative solutions in 2 and 3 above. Use relevant examples wherever possible to clarify your ideas. (15Marks) (The presentation was a concise summary of the topic with 4 or more developmental factors clearly linked to the development and evaluation of alternatives. ) 6. Implement and monitor the solution by identifying: the steps to be taken, Key variables to be monitored and presenting an implementation schedule in the form of a Gantt chart(10Marks) (The presentation was a concise summary of the topic with all the steps to be taken clearly identified, Key variables to be monitored shown and presenting an implementation schedule in the form of a Gantt chart shown in the slides)

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