DELTA AIRLINES RESEARCH PAPER The following are required components of the research paper: • The body of the paper will consist of approximately 10-12 pages • 6-8 Scholarly references • double-spaced • Times New Roman, 12-point font • APA format The paper should contain: (In this particular order) 1.NO INTRODUCTION 2.Decision Making • Describe Delta’s collaborative work environment, specifically discussing collaboration techniques, interaction between leaders and followers, and communication networks. • Research Delta’s business environment, using Delta’s website or periodicals such as Fortune magazine or The Wall Street Journal. • Explain Delta’s decision-making environment, risk management, and how the organization resolves conflict through the strategic negotiation process. 3.Team Building • Examine Delta’s approach to accomplish teambuilding and drive innovation. • Does Delta have training programs for teams and a process to improve team communication and decision making? Why or Why not? 4.Change Management and Innovation Culture • Identify something you believe should be changed about the way Delta operates. • Analyze how this change could be managed using the three-phase model of planned change. • Discuss the viability of using force coercion, rational persuasion, or shared power to achieve the planned change in Delta. • Identify potential sources of resistance and ways to overcome the resistance for the planned change in Delta. • Analyze Delta’s observable culture, shared values, and common cultural assumptions. • Identify Delta’s process of innovation. • How do the leaders of Delta reinforce and support a strong culture that promotes innovation? 5.Organizational Structure • Examine Delta’s mission statement, code of ethics, and organizational chart. • Describe Delta’s strategic objectives in light of the mission statement. Identify Delta’s structure and focus on why the company is organized as it is. • What does it accomplish through this organization form? • Also give attention to how this structure reflects Delta’s strategy. • Is it a mechanistic structure, an organic structure, or a hybrid structure? • What controls are used in Delta? 6.Environment • For Delta, examine the company’s environment. • Identify Delta’s strategy and its influences on the company’s design. • Does Delta embrace technological innovations? Provide support for this opinion. • How does Delta’s design keep the company on the competitive edge? • Describe one aspect that you felt was the most important for a company to grow and be successful regardless of the economic environment. Explain why?
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