Read Chapter 6: Listening to Resolve Conflicts and Build Lasting Relationships.
Follow the instructions to complete this assignment:
During your next conversation with a friend or your spouse or significant other, give an empathic response when you detect strong feelings being communicated.
Note the reaction you get from the other person.
Confirm whether your empathic response accurately captured what the other person was feeling. Keep giving empathic responses and paraphrases until the other person is convinced that you truly understand him or her.
Afterward, consider how your conscious efforts to engage in these listening practices created greater rapport and intimacy in your relationship and communication with the other person.
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