My Conflict Management Style

You’ve assessed your conflict management style earlier in the module, and you’ve studied the five basic conflict management styles. With your new insights and understanding, you are now ready to compete the following assignment.

This assignment relates to the following Module 2 Outcomes:

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2. Identify the five major conflict management styles

3. Identify your own primary and back-up conflict management styles

4. Determine how your conflict management style affects conflict in your life

9. Assess personal behaviours as they relate to the creation and resolution of conflict

Don’t forget, the purpose of these assignments is for your instructor to evaluate your understanding of the course content. Make sure you are referring to the content of Module 2 in your submission.

Note: Remember that the only recognizable name in this assignment should be yours. Your information will remain confidential. Only you and the instructor will see this assignment.

Step 1: BACKGROUND WORK: NOT TO BE HANDED IN

Identify two conflicts you have experienced, and record the details of each using the guide that follows. The more recent the conflict, the more valuable this assignment will be. If possible, they should be conflicts with people who are important to you—in other words, involve relationships that matter. Remember, you are not ‘defending’ your position here – just objectively describing the conflict.

For each conflict (Conflict #1 and Conflict #2), describe the following:

who it was with
what it was about
when it occurred
any other relevant factors necessary
Now for each conflict (Conflict #1 and Conflict #2), describe How You Managed It
what you said
how you said it
how you acted
explain which conflict management style you demonstrated and how the behaviours noted demonstrated this conflict management style
Now for each conflict (Conflict #1 and Conflict #2), describe the Outcome
how you felt
how the others involved felt (or if you don’t know for sure, use some perspective taking here – how might they have felt?)
Answer this question honestly: “Am I happy with the outcome of this conflict?”

Step 2: THE FOLLOWING SECTIONS ARE REQUIRED FOR SUBMISSION

Cover Page – use format from APA Style Guide
example on p. 4

Introduction (to format headings and the headers throughout your paper, see p. 15 of APA Style Guide)

You are expected to include an introduction which starts with a brief description of the two conflicts, a list of the five conflict styles and identification of the ones that applied to you in the conflicts noted. This is also where you will indicate what you are going to talk about; hence, providing a road-map of your paper to the reader. There are resources online which can help with how to write an introduction and you can also access our Learning Cafe online resources.

My conflict management styles

Describe your primary style, and what is your back up style (these come from the Conflict Management Styles Quiz completed in Module 2)? Provide a brief description of each one as per course content.
What styles did you display in Conflict 1 and Conflict 2? How do you know? Were they consistent with the styles identified in the Quiz from Module 2?
Describe your thoughts and feelings about your handling of Conflict 1 and Conflict 2?

Effect on Relationships

Describe the consequences for your relationships with the person(s) involved?
Looking back on prior conflicts in your life, do Conflict 1 and Conflict 2 reflect patterns:
of conflict management for you?
of emotion?
of communication?
of behaviour?

Changes

Identify two things you would like to change about your conflict management style
Identify two things that you would like to keep
Outline two first steps you will take toward making changes

Conclusion

Summarize your findings. What did you learn from this assignment?

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