Selecting the Best Channel

Caption: Ten levels of richness in today’s workplace communication channels – richest to leanest.
(Guffey, M., Loewy, D., 2015, Figure 4.5)

Utilizing Figure 4.5 in Chapter 4, “Ten Levels of Richness in Today’s Workplace Communication Channels – Richest to Leanest,” as seen above, determine the best communication channels for the following messages, and then create these five messages as they would look based on the channel you chose for each. Assume that all channels shown are available. Support your reasoning with examples and research.

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1. A manager needs to know whether Crystal in Reprographics can produce a rush job for her in two days.

2. As part of a taskforce to investigate cell phone marketing, a manager needs to establish a central location in which each team member can see general information about the task as well as add comments for others to see. Taskforce members are located throughout the country.

3. A manager wants to know what team members are available immediately for a quick teleconference meeting. They are all workaholics and glued to their computers.

4. A human resources manager during company reorganization must tell six employees they will lose their jobs.

5. A prospective client in Japan wants the price quotes for a number of a company’s products as soon as possible.

Include an introductory paragraph that outlines the importance of selecting appropriate communication channels.

Keep in mind this is academic writing. It should be written in third person and should not include unsubstantiated opinions, but rather facts and theories which are cited and referenced.

Your well-written paper must adhere to the following parameters:

· 3-5 pages in length, not including the title and reference pages.

· 3 scholarly references cited in the assignment. Remember, you must support your thinking/opinions and prior knowledge with in-text citations and references; all facts must be supported. In-text citations used throughout the assignment must be included in an APA-formatted reference list.

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