The Problem Management Process, Stage 1

Use your The Skilled Helper text to read the following:

Chapter 9, “The Three Tasks of Stage I: Help Clients Tell the Story, the Real Story, and the Right Story,” pages 269–304.

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Everyone has a personal identity that is shaped through race, ethnicity, gender, culture, and upbringing. The following articles will be helpful as you consider different perspectives of identity and how they might inform your work with clients. These will be especially helpful to you as you work through upcoming discussions and assignments.

Use the Capella library to read the following:

Li, G., Lin, J., & Wang, H. (2014). Rethinking identity and agency in minority education: Preparing Asian American leaders for a global future. New Waves, 17(1), 50–65.
Brown, C. L., Love, K. M., Tyler, K. M., Garriot, P. O., Thomas, D., & Roan-Belle, C. (2013). Parental attachment, family communalism, and racial identity among African American college students. Journal of Multicultural Counseling and Development, 41(2), 108–122.
Porta, C., Allen, M. L., Hurtado, G. A., Padilla, M., Arboleda, M., Svetaz, M. V., … Sieving, R. E. (2016). Honoring roots in multiple worlds: Professionals’ perspectives on healthy development of Latino youth. Health Promotion Practice, 17(2), 186–198.
Multimedia
Click Introduction to Cultural Identity to review this video presentation.
Learning Components

This activity will help you achieve the following learning components:

Use your exercise manual to read and complete one of the case studies in Exercise 9.8, “Linking Storytelling to Action,” pages 115–116. For this discussion, using the case study, identify two possible client actions and a reason for each one.

Make sure to use the required readings from The Skilled Helper text to support your responses. Specifically, incorporate your understanding of the “Prepare Yourself for Doing the Work of Stages I, II, and III” section on pages 270–273 into your rationale for the possible client actions.

Apply active listening strategies to identify key experiences, behaviors, feelings, and emotions.
Construct a core message that summarizes the client’s needs, issues, and problems.
Analyze identity models to inform communication and collaboration

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