What are some of the elements necessary to implement a defect-prevention
The implementation of a defect-prevention program is a maturity goal at TMM
level 5. However, an organization on a lower level of the TMM, for example, on
level 2, may decide to try to implement such a program. Do you think that this is
a wise decision? What types of problems is the organization likely to encounter
as it tries to implement the program? Given the limited capabilities of an organization at TMM level 2, what are some of the first steps they could take to set up
a foundation for such a program?
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