Management

The assignment must be submitted in the APA (7th) format, and it requires no less than one full page of writing (300+ words), plus a reference page.

In addition to the textbook reference, it is a requirement to cite at least one other reference from the FNU Library.

Review the case study “Across Cultures Competency” on Carlos Ghosn, CEO, Nissan-Renault (pages 18 &19).

Which attributes of the “Across Cultures Competency” are illustrated in this feature?

BOOK to use
MAN4151 / ORGANIZATIONAL BEHAVIOR

Text: Organizational Behavior: 13th Edition

Author: Hellriegel and Slocum

Publisher: Cengage Learning

ISBN: 9781439042250

ANSWER

Across Culture Competence

Across culture competence is an integral part of the success of an organization, as it gives the basic understanding of different cultures and how to associate with them. It is also an important part of leadership, as the leader is expected to work with people from diverse backgrounds and incorporate their skills to work in unison (Chiu & Shi, 2018). Some of the important attributes of cultural competence include cultural knowledge, cultural awareness, cultural skills, dynamicity, cultural proficiency, and cultural sensitivity (Li, 2020). Some of these cultural competence attributes have been highlighted in the case study analyzing Nissan-Renault CEO, Carlos Ghosn. For instance, Ghosn notes that an important attribute of cultural competence is having a sense of empathy and respect. Respect is essential when operating in a new country, and one needs to develop empathy regarding the new culture and develop a sense of understanding (Slocumv& Hellriegel, 2009). The success of the company depends on the prevailing culture and people. Hence, understanding, appreciating, respecting, and loving their culture helps the business run smoothly.

Ghosn also acknowledges that a leader should also possess the essence of recognizing cultural diversity based on gender, age, and diverse cultures (Slocumv& Hellriegel, 2009). This is clearly illustrated through his transcultural leadership skill of emphasizing the need of hiring more women in the senior ranks within Nissan. When he was first employed as the CRO, the company only had 1% women working in the senior ranks. However, through his leadership, the number has grown to 5%, and Ghosn continues to aim for 10% more women in this workforce. In addition, Ghosn also asserts that bringing people from different cultures together helps promote innovation (Slocumv& Hellriegel, 2009). This is because they bring fresh ideas from the background, and an effective CEO can lead the team, fuse the ideas, and produce revolutionary ideas that help in the development of the company.

References

Chiu, C. Y., & Shi, Y. (2019). Cross‐Cultural Competence. Cross‐Cultural Psychology: Contemporary Themes and Perspectives, 39-55.

Li, M. (2020). An examination of two major constructs of cross-cultural competence: Cultural intelligence and intercultural competence. Personality and individual differences, 164, 110105.

Slocum, J. W., & Hellriegel, D. (2009). Principles of organizational behavior. Mason, OH: South-Western Cengage Learning.