Healthcare Management Information System Selection and Implementation

Imagine you have you have been hired as CIO (Chief Information officer) by a large healthcare facility and charged with the implementation of Health Management Information System that should cater to the 21st Century clinical, administrative and financial needs of the facility. Please review your assignments below and write a report for the Board of Directors:
1. Select the latest and most appropriate Health Management Information System (HMIS) available in the market (review chapter 1).
2. Conduct environmental scan of the healthcare industry to ensure that the selected HMIS provides the required services and competitive advantage over other similar healthcare facilities (review chapter 2).
3. Assess the impact of government policies and reforms that might impact the selection and implementation of the HMIS (review chapter 3).
4. Describe your role as a leader in the implementation of this project (review chapter 4).
5. Discuss the HMIS/HIT Alignment with the organizational strategy (review chapter 5).
6. Develop HIT architecture and infrastructure for the organization (review chapter 6).
7. Design IT Service Management for service and tech support for the organization (review chapter
7).

ANSWER

Healthcare Management Information System Section and Implementation

Introduction

Sound and reliable information is a key to policy development, implementation and administration of health systems, research into health, human resources development, health training, services delivery and financing, is the basis for decision making in all building blocks of healthcare systems (National Health Management Information System [HMIS]).

It offers the basis for decisions and has four key functions: data generation and compilation, analysis and synthesis, as well as communication and use. The health data system collects data, analyzes the data and ensures their general quality, relevance and timeliness and converts data into information for decision-making in health (Parasuraman et al., p.37). Sometimes monitoring and evaluation is associated with the health information system, but this is too restrictive. The information system serves broader ends and alerts as well as being essential for monitoring and evaluation.

The CIO role will evolve into a full-length Executive with the responsibility of generating revenue, and of scaling the digital business as head information officers and hospitals focus on technology to information. Indeed, to meet this demand is emergent a new kind of executive, based on traditional CIO skills. That can include changes in the headings, such as innovation or transformation chiefs – or new mashups, like the chief information and analytics officer. Duran-Arehas – p.454 explained that the role of CIO is to be a strategic agent that is more responsible for building and maintaining infrastructures and networks than the traditional IT management with “business insight. This shift requires large changes in strategy, culture, organization, and skills which span all business functions outside the IT organization.

As the CIO, I would suggest that many thoughtful hospital technology leaders are already engaging in an almost purely strategic post-modern CIO approach. The post-modern CIO must be focused in a few areas, which they may not have done so much in the past. One is to make sure they have the right team members. They must ensure that they have the right leaders around them to implement the strategy. In order to deliver strategy CIOs have to understand the company too.

Works Cited

Parasuraman, A., Zeithaml, A., Berry, L. SERVQUAL: a multi-item scale for measuring consumer perception of service quality. Journal of retailing 2018, 64 (1):12–40.

Duran-Arenas L. et al, The development of quality information system: a case study of Mexico. Health policy and planning, 1998, 13(4):446–58.

National health management information system (HMIS). Karachi, Government of Pakistan, Ministry of Health, Health Division. Available 20 October 2013 at http://www.pakistan.gov.pk/healthdivision/informationandservices/hims.jsp