Superior Health Plan

Research a health care organization or network that spans several states with in (Superior Health Care) . Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.

Include the following:

Describe the health care organization or network.
Describe the organization’s overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.

ANSWER

Superior Health Plan

Superior health plan organization offers healthcare to more than 1.3 million Texas residents. The healthcare organization began in 1999 and has now grown to various locations with ten office locations and serves members from all the 254 countries in the state (Superior Health Plan, 2021). Superior is a wholly-owned subsidiary of Centene Corporation. Centene has diversified through multinational healthcare enterprise that offers various healthcare programs for both the insured and non-insured individuals. Superior health plan provides various healthcare programs within Texas in collaboration with the state.

Organization’s overall readiness

Superior Health plan has remained committed to improving the health of individuals and the community through affordable and reliable healthcare plans (Superior Health Plan, 2021). Superior Health plan has a healthcare approach in Texas which it has used to meet the needs of each patient they serve. The organization collaborates with the State of Texas Health and Human Services that brings different healthcare programs (Superior Health Plan, 2021). Superior Healthcare plan is accessible in both rustic and urban networks to ensure effective delivery of healthcare. The organization has set hierarchical worth, which is well recognized in facilitating steadiness, professional success, and accomplishment to meet the organizational goals. Superior health plan has transformed the community’s health through three main pillars active local involvement, focusing on the individual and whole health.

Strategic Plan

The strategic plan will involve setting goals and creating objectives on network growth, resource management, nurse staffing, and patient satisfaction. The purpose of the strategic plan will be to align the organization’s actions with the stated objectives (Ojha, Patel, and Sridharan, 2020). Superior Health Plan will address network growth by collaborating with other healthcare organizations to build on programs that will improve their healthcare service. Setting nursing care goals will be utilized to improve patient care, job satisfaction, and staff engagement. Superior Health Plan will focus on nurse advancement through education programs that will evolve the nurses’ skills, knowledge, and practices.

The strategic plan will align resource management to the operational goals and basic purpose of the organization. Modernizing the healthcare system will also push for effective resource management. To improve patient satisfaction, the strategic plan will focus on bringing patient care perspectives to the forefront of the organization’s strategic goals. Healthcare providers will be equipped with tools, skills, and information on the various aspects of patient care.

Potential issues within the organizational culture

Lack of accountability and integrity among employees has led to poor resource management within the organization, thus failing to meet the desired goals. Considerably, this has led to an increase in the misuse of resources which influence operations and reduce the quality of care. Lack of accountability delays the performance of an organization since they focus on correcting the deficiencies rather than focusing on the strategic goals. Integrity and accountability also influence strategic decision-making and practices that promise gain in the strategic plan.

Strategic Model

Superior Health Plan could use the SWOT analysis model, which is a strategic planning technique. The SWOT analysis focuses on the internal and external factors to identify and analyze weaknesses and strengths that can be used for strategic planning (Gürel & Tat, 2017). Through exploring the internal and external environment, the healthcare leaders will understand their strengths, opportunities, threats, and weakness that are affecting the organization. SWOT analysis will support the implementation of a strategic plan since it will enable the health care leaders to examine the best strategies that will align with the external and internal environment to improve operations, meet goals and keep the organization relevant.

References

Gürel, E., & Tat, M. (2017). SWOT analysis: a theoretical review. Journal of International Social Research, 10(51).

Ojha, D., Patel, P. C., & Sridharan, S. V. (2020). Dynamic strategic planning and firm competitive performance: A conceptualization and an empirical test. International Journal of Production Economics, 222, 107509.

Superior Health Plan (2021). Superior HealthPlan: Texas Medicaid & Health Insurance. Available at: / https://www.superiorhealthplan.com/